Free Hospital EMR and EHR Newsletter Want to receive the latest news on EMR, Meaningful Use, ARRA and Healthcare IT sent straight to your email? Join thousands of healthcare pros who subscribe to Hospital EMR and EHR for FREE!

The Healthcare Social Shakeup Infographic

Posted on February 3, 2015 I Written By

John Lynn is the Founder of the blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of and John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Yesterday, I tuned in for a bit of the ONC Annual meeting. I caught the tail end of the Fireside chat with Karen DeSalvo, and Thomas Daschle and Bill Frist, MD who were both previously senate majority leaders. Near the end of the discussion, Bill offered up that social media is going to be the way that the change happens. He even commented that many in DC (and I think he was including the medical community as well) aren’t that keen on social media. However, he said that 300 million people (seems to be referencing Facebook’s number) are on it and that’s where the conversation and influence are happening.

It was quite an interesting moment to hear someone like him talk about many people in his position’s opposition (or at least dislike of) social media and how it was going to happen anyway. With that as context, I was intrigued by this Healthcare Social Shakeup Infographic by CDW Healthcare. The title of their post sharing this infographic was called “Healthcare has officially gone social!” The same sentiment that Bill Frist shared. I love this excerpt from their post:

So no matter which role you play in the giving and receiving of care, social media is shaking things up and beginning to foster some amazing results: better knowledge of health conditions, increased dialogue, connected support and more patient engagement.[emphasis added]

Healthcare social media is here to stay. The problem is that in most hospitals we’ve treated social media as a marketing task. It’s a technology, but tech doesn’t take any ownership of it. It’s interaction with patients and possibly patient care, but medical doesn’t want to be part of it. It will take all three groups at a hospital to really do it well.

Here’s the infographic mentioned (Thanks CDW Healthcare):
Healthcare Social Media Infographic

Hospitals, Clinical Staff Getting Psyched On HIT Use

Posted on March 9, 2012 I Written By

Anne Zieger is veteran healthcare branding and communications expert with more than 25 years of industry experience. and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also worked extensively healthcare and health IT organizations, including several Fortune 500 companies. She can be reached at @ziegerhealth or

Well, it’s always nice to know that caregivers are warming up on health IT use. According to a new survey by CDW Healthcare, which polled 200 IT professionals and more than 200 clinicians at larger hospitals, 84 percent feel patient care is improved by use of these technologies.

Now, bear in mind that CDW Healthcare does indeed sell health IT to industry, so the happiness and light claims should be taken with a grain of salt.  Still, the company does share some interesting observations as to how healthcare IT leaders are planning for the future, as well as what clinicians like best in HIT.

To lead off with an interesting stat, the study’s responding caregivers said that systems installed within the last 18 months are more useful  in patient care and deliver the information they need.

CDW says that this last factoid means that users see health IT tools as getting better. It could just as easily mean that clinicians are breaking in new systems and getting used to them more quickly. Either way, it suggests more hospitals enjoying more IT-friendly clinical support.

According to CDW, doctors and nurses had three favorite benefits from HIT:

* Availability of better clinical data (85%)

* Accuracy of care delivered (72%)

*  Ability to track follow-up care (68%)

That being said, CDW (not surprisingly) urges hospital CIOs to keep on spending. Specifically, the company warns that infrastructure investment has been uneven of late, with only 4 percent of hospitals deploying an EHR in the last 18 months adding no additional storage capacity. (Urk. That sounds unwise — what do you think?)

Another possible problem area is IT security; 11 percent of hospitals hadn’t added to their security infrastructure in the last 18 months.  Now,  as we all know, it takes more than infrastructure to build a smart security strategy, but underspending on hardware may be a problem.

Now, here’s the question that I see floating over all of this:  did the hospitals train the clinicians, or did the clinicians come to the party already excited about IT? I think the answer to that may tell us a lot about how to achieve the kind of results CDW is bragging about.