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Pocket Health Sensors

Posted on September 5, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

We’ve long talked about the explosion of wearable sensors that’s happening in the market. The number is amazing. Now I’m just waiting for them to go a little deeper as far as what they can offer that’s clinically relevant. That said, I’m also impressed with how small these sensors are becoming. They can easily fit in your pocket or purse with no problem.

An example of this movement is the ECG that was recently sent to me by SnapECG. They have a wide variety of ECG sensors, but they sent me the SnapECG Handheld ECG Recorder (Available on eBay and Amazon). I have to admit that receiving it was a bit underwhelming. It was so simple to use that it didn’t need much information. That said, it would have been nice to have a little card that said basically that there was nothing for me to do other than download the app on my smartphone and get started.

Regardless it was super easy to unpackage it, download the app and pair it with my smartphone. No doubt I’m a more advanced user and so a few more prompts on the mobile app might be a good idea, but all in all, it was amazing how simple it was to start using the sensor. Plus, there’s something calming about watching the ECG being recorded (maybe they should pair it with a mindfulness app).

After doing the reading, the next challenge was figuring out what to do with the data. There’s an option on the app that says “Professional Advice” but it required a login and so I didn’t want to go that direction. Plus, how did I know the quality of the professional advice? As someone active on social media, I decided to share my report on Twitter and ask my community what else I should do with the reading. The amazing part was how simple it was for me to share that report on social media. It made me really wish that sharing the report with my doctor was that easy…but I digress.

Along with some great snarky replies, I also learned about the difference between a single lead ECG and one that would be used in a doctors office. I even had a doctor reply with the following:


The doctor went on to share that it can measure resting heart rate, target exercise heart rate, and rhythm regular/irregular. Although, he did make clear that the key is for the data to come from a wearable that produced accurate data.

I was aware of this possible issue, but I wonder how many consumers wouldn’t think twice about how accurate the readings from the wearable were for them. I can hear someone reasoning that they bought it at BestBuy or Amazon and so they must have vetted the quality of the reading, right? I’m sure some of you are laughing, but I’m quite sure this is how much research many people do on the accuracy of their wearable devices. I instead look for the FDA clearance which SnapECG has said they’re working on and they’re planning to have it cleared in the middle of September.

The SnapECG was originally launched in China and now they’re bringing it to the US. I’ll admit I’m not that familiar with the Chinese medical device world, but the device has been awarded CE certification (EU) and China’s CFDA certification. A lesson that many chinese companies learn is that those don’t really seem to carry much weight to those of us in the US.

In fact, it should come as no surprise that many people in the US will be skeptical of wearables coming from China and other overseas countries. The smartest thing a company like SnapECG can do is to partner with a trusted US brand like the Mayo Clinic or Cleveland Clinic. Most people in the US will trust something that has been vetted by those organizations who are extremely protective of their brands. Plus, it’s easy to see why their “Professional Advice” app feature would carry a lot more weight if that advice was tied to a well known US healthcare organization than a basically anonymous one with Chinese ties.

At the end of the day, the real question for all of these wearables is what value can you provide the patient and how quickly can you provide that value? Plus, will patients understand the value that a single lead ECG can provide them? And will they understand the limitations of what it can and can’t tell you? This is why the software that comes paired with the device is so important. Plus, as these devices become more and more clinically relevant, you’re going to want that data available to a care provider you trust as well.

Yes, I understand some of the challenges of over monitoring and how that can lead to false positives and unnecessary care that has a wide variety of bad consequences. However, over time I believe we’re going to have the right mix of devices, data analytics, and software that will effectively analyze wearable device data and make it actionable and useful to you as a patient and to your doctor. We’re not there yet, but it’s amazing to see how things continue to evolve even since AliveCor offered the first single lead ECG for mobile devices. It still feels like we’re just getting started and none of us can even imagine what we’ll have 10 years from now.

Medical Device Vulnerability List Topped By User Authentication Problems

Posted on August 27, 2018 I Written By

Anne Zieger is veteran healthcare branding and communications expert with more than 25 years of industry experience. and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also worked extensively healthcare and health IT organizations, including several Fortune 500 companies. She can be reached at @ziegerhealth or www.ziegerhealthcare.com.

The Industrial Control Systems Cyber Emergency Response Team (ICS-CERT), a government organization which addresses threats to US infrastructure, helps numerous industries share data on cybersecurity threats. This includes building a repository of cybersecurity advisories which medical device manufacturers can use to communicate with customers.

According to a new analysis by security vendor MedCrypt, the number of cybersecurity threats reported to ICS-CERT has been growing over time. ICS-CERT released 47 advisories related to medical devices between 2013 and August 1, 2018, which included a total of 122 cybersecurity vulnerabilities.  While 12 advisories were released between October 2013 and late December 2016, it issued 35 advisories between late December 2016 to August 1 of this year. Also, while six companies were identified as having faced cybersecurity issues during the first interval, 18 were noted during the second.

The number of vulnerabilities noted has climbed as well, from 37 during the first time period to 85 during the second. According to the MedCrypt analysis, 66% of the reported advisories were related to code defects and user authentication issues. The most common cause was user authentication, which climbed from 16 to 36 instances between the two time periods, followed by code defects, which increased from 5 to 24 instances. Other areas of vulnerability included encryption issues, third-party libraries, system configuration and operating system problems.

It’s hard to determine what all of this means by scanning these statistics, interesting though they may be, but MedCrypt had some additional observations to share about the ICS-CERT data as a whole:

  • The complexity of the vulnerabilities discovered is likely to increase. Some of the more deeply technical kinds of vulnerabilities found in other ICS-CERT participating industries haven’t turned up in medical device disclosure data, including less than 10% of those found in subcategories, but they will. “Most [advisories] have focused on ‘low hanging fruit,’ like user authentication,” the report observes.
  • So far, ICS-CERT participants have reported finding few vulnerabilities related to cryptography issues, such as vulnerability reports citing the commonly-used OpenSSL open-source encryption library.
  • User authentication problems are becoming more common, accounting for 42.3% of vulnerabilities included in advisories after January 1, 2017. The report suggests the future advisories will address concerns emerging from deeper in the technology stack as medical device cybersecurity matures.

As connected medical devices become standard in healthcare organizations, medical device makers will spend more resources on securing them, and eventually, they will bake cybersecurity protections into their engineering, R&D and quality processes, MedCrypt predicts.

Optimizing Expensive Medical Device Utilization in Hospital Systems

Posted on July 23, 2018 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

At the HFMA Annual Conference, Healthcare Scene had a chance to interview Brett Reed, CEO of Cohealo, where we learned about their unique approach to expensive medical equipment in hospitals and health systems. We loved their novel approach to helping hospitals and health systems save money and better utilize the assets they’ve already purchased since it’s not something we’d seen many healthcare organizations do effectively. Most have been too distracted by their EHR implementations to think about this. Now’s a great time to move past the EHR into other technologies that can help a hospital or health system.

In our interview, Brett shares the origin of the company and how Cohealo can help a healthcare organization with tracking equipment, sharing equipment, and managing equipment requests. Considering the cost of these expensive medical devices, there are a lot of opportunities for healthcare organizations to save or make more money by using these underutilized resources more effectively.

To learn more, watch the video interview below or on the Healthcare Scene YouTube channel.

If you enjoyed this video interview, be sure to check out the full list of Healthcare Scene interviews.

Also, let us know what you thought of our interview with Brett Reed from Cohealo. Do you think this is a valuable solution? Are you doing this type of medical device tracking in your organization? Do you hear the complaints from nurses and providers that there’s not enough medical equipment for them to do their job effectively? Let us hear your thoughts in the comments or on Twitter @HealthcareScene.

Despite Risks, Hospitals Connecting A Growing Number Of Medical Devices

Posted on July 20, 2018 I Written By

Anne Zieger is veteran healthcare branding and communications expert with more than 25 years of industry experience. and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also worked extensively healthcare and health IT organizations, including several Fortune 500 companies. She can be reached at @ziegerhealth or www.ziegerhealthcare.com.

Over the past few years, hospitals have gotten closer and closer to connecting all of their medical devices to the Internet — and more importantly, connecting them to each other and to critical health IT systems.

According to a new study by research firm Frost & Sullivan, most hospitals are working to foster interoperability between medical devices and EHRs. By doing so, they can gather, analyze and present data important to care in a more sophisticated way.

“Hospitals are developing connectivity strategies based on early warning scores, automated electronic charting, emergency alert and response, virtual intensive care units, medical device asset management and real-time location solutions,” Frost analysts said in a prepared statement.

Connecting medical devices to other hospital infrastructure has become so important to the future of healthcare that the FDA has taken notice. The agency recently issued guidance on how healthcare organizations can foster interoperability between the devices and other information systems.

Of course, while hospitals would like to see medical devices chat with their EHRs and other health IT systems, it’s just one of many important goals hospitals have for data collection and analysis. Health IT executives are up to the eyebrows supporting big data transformation, predictive analytics and ongoing EHR management, not to mention trying out soon-to-be standard technologies such as blockchain.

More importantly, few medical devices are as secure as they should be. While the average hospital room contains 15 to 20 connected devices, many of them are frighteningly vulnerable. Some of them are still running on obsolete operating systems, many of which haven’t been patched in years, or roughly 1,000 years in IT time. Other systems have embedded passwords in their code, which is one heck of a problem.

While the press plays up the possibility of a hacker stopping someone’s connected pacemaker, the reality is that an EHR hack using a hacked medical device is far more likely. When these devices are vulnerable to outside attacks, attackers are far more likely to tunnel into EHRs and steal patient health data. After all, while playing with a pacemaker might be satisfying to really mean people, thieves can get really good money for patient records on the dark web.

All this being said, connected medical devices are likely to become a key part of hospital IT infrastructure in hospitals over time as the industry solves these problems, Frost predicts that the global market for such devices will climb from $233 million to almost $1 billion by 2022.

It looks like hospital IT executives will have some hard choices to make here. Ignoring the benefits of connecting all medical devices with other data sources just won’t work, but creating thousands of security vulnerabilities isn’t wise either. Ultimately, hospital leaders must find a way to secure these devices ASAP without cratering their budget, and it won’t be easy.

Approaches For Improving Your HCAHPS Score

Posted on June 27, 2018 I Written By

Anne Zieger is veteran healthcare branding and communications expert with more than 25 years of industry experience. and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also worked extensively healthcare and health IT organizations, including several Fortune 500 companies. She can be reached at @ziegerhealth or www.ziegerhealthcare.com.

Improving your HCAHPS scores gets easier if you make smart use of your existing technology infrastructure. To make that work, however, you have to know which areas have the greatest impact on the score.

According to healthcare communications vendor Spok, hospitals can boost their scores by focusing on five particularly important areas which loom large in patient satisfaction. Of course, I’m sure these approaches solve problems addressed by Spok solutions, but I thought they were worth reviewing anyway. These five areas include:

  • Speed up response to the call button
    Relying on the call button itself doesn’t get the job done. If calls go to a central nursing station, it takes several steps to eventually get back to the patient, it’s possible to drop the ball. Instead, hospitals can send requests directly from the call button to the correct caregiver’s mobile device. This works whether providers use s a Wi-Fi phone, smartphone, pager, voice badge or tablet.
  • Lower the noise volume
    Hospitals are aware that noise is an issue, and try everything from taking the squeak out of meal cart wheels to posting signs reminding all to keep the conversations quiet. However, this will only go so far. Spok recommends hospitals take the additional step of integrating the monitoring of equipment alarms with staff assignments systems, and as above, routing nurse call notifications to the appropriate patient care providers mobile device. Fewer overhead notifications means less noise.
  • Address patient pain faster
    To help patients with the pain as quickly as possible, give staff access to your full directory, which allows nurses to quickly locate provider contact information and reach them with requests for pain medication orders. In addition, roll out a secure texting solution which allows nurses to share detailed patient health information safely.
  • Make information sharing simpler
    Look at gaps in getting information to patients and providers, and streamline your communications process. For example, Spok notes, if communication between team members is efficient, the time between a test order and the arrival of the phlebotomist can get shorter, or the time it takes the patient transport team to bring them to the imaging department for a scan can be reduced. One way to do this is to have your technology trigger automatic message to the appropriate party when an order is placed. Also, use the same to approach to automatically notify providers when test results are available.
  • Speed up discharge
    There are many understandable reasons why the patient discharge process can drag out, but patients don’t care what issues hospitals are addressing in the background. One way to speed things up is to set up your EMR to send a message the entire care team’s mobile devices. This makes it easier for providers to coordinate discharge approval and patient instructions. The faster the discharge process, the happier patients usually are.

Of course, addressing the patient care workflow goes well beyond the type of technology hospitals use for coordination and messaging. Getting this part of the process right is a good thing, though.

BioUtah Life Sciences and Health Data Innovation

Posted on January 17, 2018 I Written By

Healthcare as a Human Right. Physician Suicide Loss Survivor. Janae writes about Artificial Intelligence, Virtual Reality, Data Analytics, Engagement and Investing in Healthcare. twitter: @coherencemed

Bio Utah is leading collaboration for Life Sciences in Utah that has shown great leadership both in connecting Utah companies with business interests in healthcare and improving life science research and education for schools. This includes a scholarship program for students that partners with local public and private schools including high schools and universities. Working together to improve the Utah economy was highlighted in their last one day event November 2, 2017 at the Grand America and I was honored to attend and hear from leaders in government, education and industry share their successes. Rob Etherington, CEO of Clene Nanomedicine, spoke about the success of BioUtah as fostering a shared culture of innovation.

One of the most innovative sessions I attended was the “Speed Dating of Health IT” pitching. Angel investors and representatives from banks and funds local to Utah sat at tables to meet a rotating cast of entrepreneurs, who shared their respective companies’ visions for real time feedback. I followed a group of three investors through a few rounds. One of the companies participating in the roundtable, Veristride, has a technology that is able to gather biomechanical data about walking, with the goal of ameliorating rehabilitation processes after injury or surgery, or for chronic condition management. This information can help reduce hospital readmission and inform better recovery planning.

In the current fitness-tracker obsessed market, Veristride’s background in physical therapy has facilitated the creation of a product that stands out in the market by recognizing one important truth: not all steps are equal. For instance, my able-bodied neighbor gets an insurance discount for having a certain number of steps each day, and has an insurance issued Fitbit. Every day during soccer practice, her 9-year-old son wears her Fitbit for her. She has never been at risk of not meeting her step goal. Veristride endeavors to close loopholes like these by finding better data about movement work. Their product may be one of the most unique offerings I’ve seen in a world of limitless tracking devices that universally seem to lack quality in their measuring tools. It is refreshing to see a company focused on gathering data about how patients move, rather than just tracking it.

I spoke to the Veristride CEO, Stacey Bamberg, about her efforts and about the Utah Biological Sciences ecosystem. She mentioned that it is great to have introductions to investors. Streamlining the process from  introductions to writing checks is the work of investment groups and support; the work of the companies begins after these round-table meetings. Scaling a company from early stage to market acceptance can be a laborious process.

Practice Practice Practice. Companies should practice introducing their offering and seek feedback from investors and customers at every opportunity. I loved the idea of matchmaking to quickly answer investors’ questions about a company’s size, structure, and most importantly, its unique product. Utah investors want to invest in innovative products that will improve the health of people in Utah, and this speed-dating approach yields an efficient way for investors and developers to connect. Innovative meetings and networking groups can help improve healthcare IT and all areas of life sciences at an accelerated pace.

Investors meet with entrepreneurs in a Speed Dating activity sponsored by USTAR at the BioUtah event

BioUtah is organizing more events designed to promote Utah Innovation. On March 1-3, 2018, BioUtah will hold another investor conference to connect entrepreneurs with Utah Investors, furthering their mission to build Utah’s Life Sciences ecosystem. You can register for the Investor Summit HERE.

Roche, GE Project Brings New Spin To Clinical Decision Support

Posted on January 10, 2018 I Written By

Anne Zieger is veteran healthcare branding and communications expert with more than 25 years of industry experience. and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also worked extensively healthcare and health IT organizations, including several Fortune 500 companies. She can be reached at @ziegerhealth or www.ziegerhealthcare.com.

The clinical decision support market is certainly crowded, and what’s more, CDS solutions vary in some important ways. On the other hand, one could be forgiven for feeling like they all look the same. Sorting out these technologies is not a job for the faint of heart.

That being said, it’s possible that the following partnership might offer something distinctive. Pharmaceutical giant Roche has signed a long-term partnership deal with GE Healthcare to jointly develop and market clinical decision support technology.

In a prepared statement, the two companies said they were developing a digital platform with a difference. The platform will use analytics to fuel workflow tools and apps and support clinical decisions. The platform will integrate a wide range of data, including patient records, medical best practices and recent research outcomes.

At least at the outset of their project, Roche and GE Healthcare are targeting oncology and critical care. With a pharmaceutical company and healthcare technology firm working together, providing tools for oncology specialists in particular makes a lot of sense.

The partners say that their product will give oncology care teams with multiple specialists a common data dashboard to review, which should help them collaborate on treatment decisions. Meanwhile, they plan to offer critical care physicians a dashboard integrating data from patient’ hospital monitoring equipment with their biomarker, genomic and sequencing data.

The idea of integrating new and possibly relevant information to the CDS platform is intriguing. It’s particularly interesting to imagine physicians leveraging genetic information to make real-time decisions. I think it’s safe to say that we’d all like it if CDS systems could bring the rudiments of precision medicine to thorny day-to-day clinical problems.

But the truth is, if my interactions with doctors mean anything, that few of them like CDS systems. Some have told me flat out that they end up overriding many CDS prompts, which arguably makes these very expensive systems almost irrelevant to hospital-based clinical practice. It’s hard to tell whether they would be willing to trust a new approach.

However, if GE and Roche can pull off what they’re pitching, it might just provide enough value it might convince them. Certainly, creating a more flexible dashboard which integrates data and office workflows is a large step in the right direction. And it’s probably fair to say that nothing like this exists in the market right now (as they claim).

Again, while there’s no guaranteed way to build out useful technology, bringing a pharma giant and a health IT giant might give both sides a leg up. I wonder how many users and patients they have involved in their design process. Let’s see if they can back up their promises.

Rush Sues Patient Monitoring Vendor, Says System Didn’t Work

Posted on August 25, 2017 I Written By

Anne Zieger is veteran healthcare branding and communications expert with more than 25 years of industry experience. and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also worked extensively healthcare and health IT organizations, including several Fortune 500 companies. She can be reached at @ziegerhealth or www.ziegerhealthcare.com.

Rush University Medical Center has filed suit against one of its health IT vendors, claiming that its patient monitoring system didn’t work as promised and may have put patients in danger.

According to a story in the Chicago Tribune, Rush spent $18 million installing the Infinity Acute Monitoring Solution system from Telford, PA-based Draeger Inc. between 2012 and early 2016.  The Infinity system included bedside monitors, larger data aggregating monitors at central nursing stations, battery-powered portable monitors and M300 wireless patient-worn monitors.

However, despite years of attempting to fix the system, its patient alarms were still unreliable and inaccurate, it contends in the filing, which accuses Draeger of breach of contract, unjust enrichment and fraud.

In the suit, the 664-bed hospital and academic medical center says that the system was dogged by many issues which could have had an impact on patient safety. For example, it says, the portable monitors stopped collecting data when moved to wireless networks and sometimes stole IP addresses from bedside monitors, knocking the bedside monitor off-line leaving the patient unmonitored.

In addition, the system allegedly sent out false alarms for heart arrhythmia patients with pacemakers, distracting clinicians from performing their jobs, and failed monitor apnea until 2015, according to the complaint. Even then, the system wasn’t monitoring some sets of apnea patients accurately, it said. Near the end, the system erased some patient records as well, it contends.

Not only that, Draeger didn’t deliver everything it was supposed to provide, the suit alleges, including wired-to-wireless monitoring and monitoring for desaturation of neonatal patients’ blood oxygen.

As if that weren’t enough, Draeger didn’t respond effectively when Rush executives told it about the problems it was having, according to the suit. “Rather than effectively remediating these problems, Draeger largely, and inaccurately, blamed them on Rush,” it contends.

While Draeger provided a software upgrade for the system, it was extremely difficult to implement, didn’t fix the original issues and created new problems, the suit says.

According to Rush, the Draeger system was supposed to last 10 years. However, because of technical problems it observed, the medical center replaced the system after only five years, spending $30 million on the new software, it says.

Rush is asking the court to make Draeger pay that the $18 million it spent on the system, along with punitive damages and legal fees.

It’s hard to predict the outcome of such a case, particularly given that the system’s performance has to have depended in part on how Rush managed the implementation. Plus, we’re only seeing the allegations made by Rush in the suit and not Draeger’s perspective which could be very different and offer other details. Regardless, it seems likely these proceedings will be watched closely in the industry. Regardless of whether they are at fault or not, no vendor can afford to get a reputation for endangering patient safety, and moreover, no hospital can afford to buy from them if they do.

More Ideas On Tightening Hospital IT Security

Posted on August 29, 2016 I Written By

Anne Zieger is veteran healthcare branding and communications expert with more than 25 years of industry experience. and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also worked extensively healthcare and health IT organizations, including several Fortune 500 companies. She can be reached at @ziegerhealth or www.ziegerhealthcare.com.

Security deserves all of the attention you can spare, and it never hurts to revisit the fundamentals, in part because the cost of lagging security measures is so high. After all, it’s more than likely that your organization will face a breach, as almost 90% of healthcare organizations experienced at least one breach within the past two years, according to a Poneman Institute study done earlier this year.

Here’s some options to consider when tightening up your security operations, courtesy of Healthcare IT Leaders, whose suggestions include the following:

Hire white hat hackers: Mayo Clinic reportedly tried this a few years ago, and learned a great deal. While its security measures seem to have gotten something of a beatdown, the Clinic also found a bunch of security holes and got recommendations on how to close those holes.

Lock down employee mobile devices: As mobile technology increasingly becomes a key part of your infrastructure, it’s important to keep it secured – but that can be tough when employees own the phone. One question to ask is whether your IT could lock or wipe data from employee phones and tablets if need be. What are your legal options for securing critical data on employee-owned devices?

Review medical device security:  Networked medical devices – from respirators and infusion pumps to MRI scanners – increasingly pose security threats, as any device that receives and transmits data can be a target for attackers.  It’s critical to audit these devices, while setting careful security standards for device makers.

Train staff on security issues:  Often, breaches are due to human error, so it’s critical to educate non-IT employees on the basics of security hygiene. Offering basic security training should cover not only cover ways to avoid security breakdowns – such as avoiding generic or default passwords and phishing e-mails — but also explanations of how such breaches affect patients.

Encourage risk reporting:  According to Poneman, almost half of healthcare organizations discovered a breach through an employee within the past two years. What’s more, nearly one-third of data breaches came to light due to patient complaints. It’s smart to encourage these reports, as IT staff can’t have eyes everywhere.

Disable laptop cameras and microphones:  Laptops generally come with a webcam and microphone, but at least in an enterprise setting, it may be better to disable these functions. Why? For one thing, attackers may be able to listen to private conversations through the microphone.

As I see it, the bottom line on all of these activities is to infuse security thinking into as many IT interactions as possible.  It may be trite to talk about a culture of security (it’s easier said than done, and too many organizations make empty promises) but such a culture can actually make a big impact on your security status.

To have the biggest impact, though, that culture has to extend all the way to the C-suite, and unfortunately, that rarely seems to happen. When I read research on how often healthcare organizations underspend on security, it seems pretty clear that many senior execs don’t take this issue as seriously as that should. And if the staggering level of health data breaches happening lately isn’t enough to scare them straight, I don’t know what will.

Creating Alliances with Large Health IT Vendors – Benefits and Challenges

Posted on June 13, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Healthcare Scene recently sat down with Nancy Hannan, Philips Relationship Director at Augusta University Health System (formerly known as Georgia Regents) to talk about their alliance with Philips Healthcare and the impact it’s had on their healthcare organization.

Along with talking about the benefits and challenges of creating a long term contract with a healthcare IT vendor, we also dive into the details of how medical device standardization has impacted their organization. Not to be left out, we also talk about how this relationship has impacted patients and doctors. If your organization is looking at how to standardize your medical equipment, this interview will give you some insight into creating a long term alliance with your vendor.

In the second part of my interview with Nancy Hannan, Philips Relationship Director at Augusta University Health System (formerly known as Georgia Regents) we discuss how they’re taking the lessons learned from the Philips alliance and applying them to their agreement with Cerner. We also talk about how cybersecurity is better having a vendor representative on site like they have with Philips.