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W. VA. Rolls Out Enhancements To VistA

Officials with the West Virginia bureau of behavior health and health facilities are putting some finishing touches on VistA installations cutting across the state, adding computerized laboratory information to a six-year-old implementation.

West Virginia officials have implemented Vista in seven communities, Modern Healthcare reports. Facilities include an acute-care hospital, two psychiatric hospitals, four long-term care hospitals, a nursing home and two ambulatory care clinics.  The facilities are all connected to a central database in Charleston via T1 lines.

The state has been working on contract with Medsphere Systems Corp. to install a VistA version known as FOIA VistA, a version in the public domain that can be obtained freely from the VA under the Freedom of Information Act, Modern Healthcare notes.

Though VistA itself is free, the state has spent heavily on installing it across the seven sites.  Since FY 2005, West Virginia has paid Medsphere $8.4 million for system implementation, development and support, and is contracted to pay the vendor $939,800 this year for support.

In addition to paying Medsphere a monthly fee for systems support, the state pays licensing fees to InterSystems, developer of Cache, a version of the MUMPS database and programming language. It also licenses Keane’s financial system, which interfaces with VistA.

West Virginia began looking at a common infrastructure for all of its facilities when HIPAA passed back in 1996, noting that the idea behind it was portability and accountability. Now state officials are glad they moved ahead. “It’s expensive,” but “in terms of satisfaction, I think we’d all agree it was well worth it,” deputy commissioner for administration Craig Richards told the magazine.

May 7, 2013 I Written By

Anne Zieger is veteran healthcare consultant and analyst with 20 years of industry experience. Zieger formerly served as editor-in-chief of FierceHealthcare.com and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also contributed content to hundreds of healthcare and health IT organizations, including several Fortune 500 companies.

What Would It Take To Get More Hospitals On VistA?

Recently, we shared the story of of a California community hospital that decided to bypass big vendors like Cerner and Epic and go for a VistA installation instead. While Oroville Hospital ended up spending $10 million on its VistA implementation, that turned out to be about half of what it would have spent on Cerner and its big-vendor cousins. Then, to boot, Oroville got a $5 million Meaningful Use payout.

Yes, without a doubt, Oroville had a different experience when it went with VistA than it would have if it hired on Epic and had armies of be-suited consultants descend onto its campus. Any open source project faces the risk that the fervor and volunteer labor that makes up the backbone of its ongoing development efforts.

But given how much flexibility hospitals get out of the deal, and how much they save, it seems to me that you’d still expect to see more VistA projects being mounted.  What would it take? Here’s a few ideas:

*  Get a CCHIT-certified VistA product out there:  Right now, hospitals don’t have such a choice. The only reason Oroville got its instance certified was thanks to special help from World VistA.

* Have more happy talk stories on how VistA can really work appear in serious business publications like Forbes:   Arguably, peer pressure is a major reason hospitals stick to a short list of popular solutions.  More coverage of VistA successes in major pubs creates its own buzz which may encourage IT leaders to reconsider their existing plans.

* VistA consulting firms need to become more common:  Right new there are a few firms, like Medsphere, that will walk hospitals through the VistA installation process. But what if, say, Accenture had a division devoted to VistA support?

There’s not a lot you can do if a hospital CEO is determined to buy Epic or Meditech or Cerner. But if they want to consider VistA, there’s a lot the industry could do to help.

January 22, 2013 I Written By

Anne Zieger is veteran healthcare consultant and analyst with 20 years of industry experience. Zieger formerly served as editor-in-chief of FierceHealthcare.com and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also contributed content to hundreds of healthcare and health IT organizations, including several Fortune 500 companies.

VA Plans Baseline Repository for VistA

Right now, there are 133 instances of the VA’s popular VistA software operating across the U.S. In an effort to create some harmony, the VA has set plans to create a special separate repository for its Gold Disk version of VistA which developers can use as a baseline.

According to Healthcare IT News, the VA is also planning a software testing platform, open source dev standards and documentation of open source community outreach planning.

The idea behind the VA’s move is to attract more developers and code contributions to VistA, which despite its popularity is getting a bit long in the tooth at more than 30 years old, HIN reports.

VistA is already being renovated by the community managed by the Open Source Electronic Health Record Agent (OSEHRA), a not-for profit created by a previously standing contract between the agency and The Applications Informatics Group.

The group is working to create a minimum baseline standard for VistA code behind 20 key modules. To do that, OSEHRA’s working with VA’s internal development team to clean up the code and leverage what works.

Meanwhile, OSEHRA is working as a custodial agent is to certify open source code for integration into the VistA code base and to make sure complimentary software contributions will work with VistA.

According to estimates cited by HIN, OSEHRA should cost less than $10 million per year, while replacing VistA with an existing commercial EMR could cost about $16 billion. (Yeah, there’s a no-brainer for you.)

In any event, the big idea behind all of the VA’s VistA efforts is to get things moving quickly and bring on the innovation.  It’s hard to argue that this is a good idea. Whether OSEHRA itself is the right vehicle to guide and channel this innovation is anybody’s guess, but if it can harness the explosive creative force that is the open source community, watch out!

December 28, 2012 I Written By

Anne Zieger is veteran healthcare consultant and analyst with 20 years of industry experience. Zieger formerly served as editor-in-chief of FierceHealthcare.com and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also contributed content to hundreds of healthcare and health IT organizations, including several Fortune 500 companies.

Vista was a Healthcare Application Before Being a Billing Application

VistA/CPRS (which is the provider portal) was developed as a healthcare application and later billing. This is unlike most of the ‘big guns’ in the US market. The success is in the ease of use and end-user functionality.

-Philip Foulis

I’ve long argued that one of the biggest issues with EMR software is that they were originally designed to be big billing engines. Their intent wasn’t to try and improve healthcare. Their goal was to try and improve and manage reimbursement. So, it shouldn’t be any surprise that many doctors aren’t satisfied with what EHR software offers them when it comes to providing care to patients.

Of course this is starting to change as many see EHR software as the opportunity to improve health care and to lower the costs associated with healthcare. It’s going to take time to make the shift.

With this said, the quote above is quite interesting to consider. Was Vista really designed with the provider and patient in mind first? Obviously the VA bills very different than other hospital systems and so they can focus on the care of their patients since it’s incredibly beneficial to them to do so. It would be interesting to look at Vista versus the other major hospital EHR companies to see how they differ in this regard.

December 7, 2012 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 15 blogs containing almost 5000 articles with John having written over 2000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 9.3 million times. John also recently launched two new companies: InfluentialNetworks.com and Physia.com, and is an advisor to docBeat. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit.

Study: VistA Is Doctors’ Favorite EMR, Beating Epic

Despite more than a decade to work things out, discussions about open source vs. commercial enterprise software always seem to devolve into “religious wars” over the inherent goodness of one business model over the other.  EMR software seems to be no exception to this rule, a state of affairs which has done little to advance the industry as a whole.

Well, maybe the following will help move the discussion into more positive channels.  According to a new survey by Medscape, physicians prefer VistA over Epic, as well as Cerner, Meditech and McKesson, on characteristics which included ease of learning, reliability, value for the money, physician overall satisfaction and staff overall satisfaction.

According to the study, VistA came in at 3.89 out of 5 (five being “like most”), while Epic followed at 3.51, Cerner at 3.15, Meditech at 2.94 and McKesson at 2.91. (The pack was actually led by Amazing Charts (4.22) and Practice Fusion (4.04), both systems aimed at physician practices directly.)

Lest this seem like a flash in the pan, consider the results of a similar study done by the American Academy of Family Physicians in 2011. The AAFP, which asked physicians to compare 30 EMRs on 15 criteria. Of enterprise EMRs included in the study, Epic and VistA were neck at 5th and 6th, with McKesson 19th and Cerner 25th in line.

Now, in all fairness, it should be noted that the author of the blog item I mined for this piece is Edmund Billing, MD, CMO and EVP of Medsphere, whose product is OpenVista. But the stats outlined by Dr. Billing are worth considering nonetheless.

Perhaps we’re not ready for the religious wars to end, but throwing some relevant stats into the conversation couldn’t possibly hurt.  After all, there’s never a bad time to take physician perceptions seriously.

November 26, 2012 I Written By

Anne Zieger is veteran healthcare consultant and analyst with 20 years of industry experience. Zieger formerly served as editor-in-chief of FierceHealthcare.com and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also contributed content to hundreds of healthcare and health IT organizations, including several Fortune 500 companies.

New Open-Source GUI Can Display Multiple EMRs

A non-profit focused on HIT has released an open-source graphical user interface which will provide a common view for patient information from multiple EMRs — a very useful trick if the software delivers what it promises.

The interface, Janus, was created as part of an interoperability program designed to link Department of Defense and VA data.  Right now, Janus is deployed at the VA Pacific Islands Health Care System/Triper Army Medical Center and clinics at James A. Lovell Federal Health Care System.

This seems like a great idea. If doctors in private medical settings could look at multiple EMR outputs at one time, I’m sure they’d be grateful.  After all, it can’t be much fun going from EMR to EMR as you travel from one hospital to another.

Such a unified view would probably save lives, ultimately, as it’d make it easier for doctors to quickly spot problems and review cases distributed across hospitals and clinics. Oh, and reduce doctor burnout too.

Though I’m a big fan of open source efforts, I’m sorry to say that I doubt it will make a dent in the way hospital IT departments and commercial EMRs are deployed.  Unfortunately, most vendors seem to feel they have more to gain by creating silos than making data sharing easy.

Still, it’s good to hear that the VA and DoD are doing something to interoperate. The two have been notorious for spending billions of bucks on integration projects that go nowhere, especially here in the healthcare arena.

The DoD’s AHLTA EMR project alone consumed 13 years and $2 billion, according to one account. The project went wrong due to poor planning and what sounds like arrogance (a failure to appreciate the “significant complexity” of the program), the Government Accountability Office concluded in 2010.

May 30, 2012 I Written By

Anne Zieger is veteran healthcare consultant and analyst with 20 years of industry experience. Zieger formerly served as editor-in-chief of FierceHealthcare.com and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also contributed content to hundreds of healthcare and health IT organizations, including several Fortune 500 companies.

Why Aren’t You Using the VistA EMR?

For years, health IT pundits have marveled at the VA’s open source EMR, VistA, which has long had the reputation of being one of the best platforms available anywhere. Not only has it been in existence since the late 70s, making it arguably the most mature EMR anywhere, it’s, well, free.

You’d think that being able to download it gratis might make VistA a bit popular among agonized hospital CIOs, who otherwise face spending several million on systems that might not work.

Not only has VistA run with enormous success within the sprawling VA system, which includes 152 hospitals and 804 outpatient clinics, it’s also been nurtured for commercial use since 2002 by the WorldVistA project.

But no. Despite all of this effort, hospitals have been slow to adopt the VA’s wonder child. Why? Well, consider some of the commentary on the subject and see what you think.

Former Beth Israel Deaconess Medical Center CIO John Halamka, an industry tastemaker if there ever was one, was quoted once as saying that while he’s a fan of open source, VistA wouldn’t work for many settings, as it was designed for big institutions with a single payer. As much as I respect Dr. Halamkha, I’m not sure I follow why a billing issue would prevent hospitals from leveraging VistA’s excellent clinical functionality.

Other talking heads have noted that while VistA — and other open source EMR/EHR projects — are free, it can cost millions to customize and integrate such systems. (And their point is what, that it’s really cheap to implement, say, a proprietary monster like Epic?)

OK, I get it. Open source EMRs are still freaky, weird and insufficiently controlled by big, centralized vendors. They’re, well, too unpredictable for hospital organizations with rigid rules. They’re managed by hippie programmers with long beards. They don’t come in pretty packages and their developers don’t wear Dockers.

Seriously, guys, you disappoint me. I realize that even massively successful tools like Linux were strange and mysterious in 1996, but it’s been 15 years since then. I’d bet that virtually any developer on your facility’s team could jump into open source dev projects in a heartbeat.

Wait — you know that already. So it must be the doddering 75 year old traditionalists who still run some hospitals that are keeping the brakes on, long after hyperconservative industries like pharma and financial services have taken open source to their breast.

It’s sad to think that after this long, the fact that LAMP developers hate wearing ties is more important than whether WorldVista, OpenEMR or its peers can actually save money and/or do a better job. But sadly, I think that’s where we’re at. Bummer.

September 26, 2011 I Written By

Katherine Rourke is a healthcare journalist who has written about the industry for 30 years. Her work has appeared in all of the leading healthcare industry publications, and she's served as editor in chief of several healthcare B2B sites.