I recently had a chance to do some late night research for this blog at a QuickCare center near my house (4 sutures later and I should be fine). While I was there I dropped the fact that I was an EHR blogger so I could get them to talk about their experiences with EHR. As expected, they had strong feelings about EHR and we’re happy to share. In fact, the next week they were switching EHR software in a big bang style switchover with 4 hours of training before the switch. God bless them on their conversion.
Although, one of the comments that struck me most was from the nurse who said, “I use to use MEDITECH and it was so simple to use.” They then went on to talk about the old DOS-like user interface that MEDITECH employed and how easy it was to use.
I’ve been thinking a lot about this response and it made me wonder, Are we making EHR more complex because now we can? Think about it for a second. In the DOS based world, you couldn’t make an application complex because the interface couldn’t support it.
I’m not suggesting we go back to a DOS based interface. However, maybe there’s some lessons to be learned from that simpler time.
For example, could a number of keyboard commands be integrated into the EHR to make it more effecient. You might remember that the DOS-based environment was all keyboard based which was part of its efficiency. It made for a bit more learning curve, but once you mastered it, it was incredibly fast.
One thing that is missing from EHR today is simplicity. Maybe looking back might help us remember a simpler day.