A really great quote came out of the mHealth Summit this week that’s worth sharing with this audience:
— Hospital EMR and EHR (@HospitalEHR) December 5, 2012
My favorite example of this is when a hospital makes it a policy that Facebook is not allowed in the office. The problem with this policy is just as the tweet above states, employees will find a way to work around the policy. Sure, you can block Facebook on your local network. However, pretty much every employee has a cell phone in their pocket which they can use to access Facebook if they want to access it. Do you really want to relegate your staff to taking their cell phone in the bathroom to check Facebook?
Instead of trying to control your workers which usually backfires with them working around your policies, I like to look at ways to empower your workers. In this case, instead of banning Facebook, you teach them appropriate and inappropriate use of Facebook during work hours. This empowers your employees to do the right thing as opposed to trying to control their actions through some arbitrary security policy which is impossible to enforce.