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What Does Health Informatics Mean to You?

Posted on March 23, 2016 I Written By

Erin Head is the Director of Health Information Management (HIM) and Quality for an acute care hospital in Titusville, FL. She is a renowned speaker on a variety of healthcare and social media topics and currently serves as CCHIIM Commissioner for AHIMA. She is heavily involved in many HIM and HIT initiatives such as information governance, health data analytics, and ICD-10 advocacy. She is active on social media on Twitter @ErinHead_HIM and LinkedIn. Subscribe to Erin's latest HIM Scene posts here.

A couple of weeks ago, I was involved in a great discussion about health informatics and what it actually entails. This wasn’t the first time I have been involved in this type of discussion as informatics has been a buzzword in healthcare for several years now. Since no two organizations are structured exactly the same, Informatics can mean different things to different people.

For me, I have seen informatics in practice as those roles involved in building and optimizing the electronic medical record (EMR) and clinical workflows. Informatics professionals ensure data is being collected appropriately so that it can be used for further healthcare decision making and operations. This was a daunting new task several years ago when Meaningful Use first came into play. I remember many articles and statistical reports stating there was a major shortage of IT professionals who were going to be needed to help organizations meet Meaningful Use criteria and perform the role of health informatics.

I do not see informaticists as being confined to any particular department of a healthcare organization but rather they are professionals that are skilled in applying technological and data science techniques to healthcare practices. I have seen many roles such as IT, HIM, and licensed clinical professionals take on informatics responsibilities to address the needs of the changing healthcare environment. Informatics needs the collaboration of these different skillsets to bridge the gap between the technology and healthcare consumer outcomes using data and research.

When we start to look at informatics as it relates to healthcare research methodologies, I believe this is where informatics starts to split off into a more refined usage of data. This goes beyond the EMR workflow optimization and into the realm of using the data to build registries, look at cause and effect relationships, and review patterns and trends in healthcare treatment and outcomes. Since most of us healthcare professionals are at different stages of EMR implementation and optimization, there are some early adopters testing the waters and beginning to understand the value of all of the healthcare data that has become readily available. I am excited to see what the future holds for health informatics and how these tasks will be aligned with the HIM professional’s skillset.

If you’d like to receive future HIM posts by Erin in your inbox, you can subscribe to future HIM Scene posts here.

GE Healthcare Is Still In The Game

Posted on March 14, 2016 I Written By

David is a global digital healthcare leader that is focusing on the next era of healthcare IT.  Most recently David served as the CIO at an academic medical center where he was responsible for all technology related to the three missions of education, research and patient care. David has worked for various healthcare providers ranging from academic medical centers, non-profit, and the for-profit sectors. Subscribe to David's latest CXO Scene posts here.

Below is the recent press release from GE Healthcare.  Their EMR will be used in the Rio 2016 Olympics which is a great win for GE.  The product has come a long way and they are making some great strides.  The challenge is where will the product fall in a healthcare EMR ecosystem that is predominately Epic and Cerner.   Personally I know of a few organizations that are evaluating a transition away from the GE Centricity platform due to either a merger with a bigger healthcare system that already has an enterprise EMR or they had a bad experience with Centricity and are moving on.  It will be interesting to see in the next 2-3 years how many EMR vendors we will have left.  I will definitely keep an eye on GE to see whether the recent win with the Olympic games will help create positive momentum in 2016.

LAS VEGAS–GE Healthcare announced today the International Olympic Committee (IOC) has selected the company’s Centricity Practice Solution as the official electronic medical record (EMR) to be used by the medical teams of the Rio 2016 Olympic Games. This marks the first time that all athletes and spectators at the Olympic Games will have their health interactions managed by an electronic medical record. The announcement was made at the 2016 Health Information Management Systems Society (HIMSS) conference in Las Vegas.

Centricity Practice Solution will be used for managing data related to injuries and illness for athletes competing in the games as well as spectators, officials, athlete family members and coaches who require medical assistance throughout the Rio 2016 Olympic Games. For the competitors, the data managed during the Games will be used to help drive optimal, individualized care to help athletes compete at a world-class level.

“The Olympic Games is about providing the best possible service to athletes,” said Dr. Richard Budgett, Medical and Scientific Director for the IOC. “The gold medal of medical services is something that is integrated and comprehensive: a total package. Adding access to an electronic medical record is key to our drive towards the prevention of injury. Without a proper medical, longitudinal record, it’s difficult for us to do surveillance and see what injuries are most common in certain sports. This would impact our ability to prevent and measure our effectiveness. The EMR is going to be a cornerstone for our medical services going forward.”

Centricity Practice Solution will be available in English and Portuguese and will provide access to next generation workflows, analytics and data to potentially help optimize athlete performance. The information will be analyzed to spot patterns and provide insights for future Games planning. Additionally, medical teams will be able to access diagnostic images and reports from within the EMR to assist in providing world-class care quickly and efficiently. GE’s EMR will be accessible at any of the multiple medical posts throughout the Games and at the central Polyclinic in the Olympic Village where more complex care is delivered.

“By selecting Centricity Practice Solutions EMR, the IOC is extending the clinical care and data management capabilities pioneered by the United States Olympic Committee (USOC), which has used GE’s EMR platform for the past two Olympic Games in London and Sochi,” said Jon Zimmerman, General Manager, GE Centricity Business Solutions. “Incorporating an EMR platform into the healthcare services will enable medical staff at the Rio 2016 Olympic Games access to real time data, analytics and health information to help their athletes perform at peak capabilities.”

If you’d like to receive future health care C-Level executive posts by David in your inbox, you can subscribe to future Health Care CXO Scene posts here.

A Complete Patient Record and You

Posted on March 9, 2016 I Written By

The following is a guest blog post by Erin Wold, Account Based Marketing Program Manager at Hitachi Data Systems. You can follow Erin on Twitter: @ErinEWold
Erin Wold
So we have discussed the first steps to getting an enterprise imaging facility but what does this and a complete patient record mean for the average patient? If I were to stop someone walking down Las Vegas Blvd (I would shoot for the more sober hours) and ask them “Who owns your medical records?” I am sure I would get the same look and response over and over. The look of confusion and the response of “my doctor’s office?”  This is exactly what enterprise data sharing is set out to change.

A complete patient record for the patient means that a patient can go from their primary care physician to sub specialist without having to call ahead and have their records faxed over. It means that in the case of an emergency room visit they don’t have to worry about leaving with paperwork and getting it back to their primary care physician. It means their records follow them to whatever doctor they (or their insurance) choose.

For example, a couple weeks ago I won myself a trip to the emergency room after cutting a chunk out of my hand while slicing vegetables on a mandolin. (OUCH!) Not knowing my experience in healthcare IT, the resident, who came in first, was checking off all the boxes and asked “do you have a primary care physician?” In my pain ridden and snarky voice I responded “Why does it matter? Your computer can’t talk to hers anyway.” He got a chuckle and said I had a good point and then asked if I was in healthcare. But we have all been there. We have seen one physician only to turn around and have to tell the story all over again with the follow-up care physician because the records just aren’t there.

Not to mention I had pictures of the wound on my phone I had taken right after the incident. My follow-up physician asked that I send her these photos so she could take a look (because she didn’t have access to photos snapped in the ER). I asked her if she could put them into my patient record being my PCP? Her response, “no I don’t have a way to get them uploaded.” Similar to what Alex Towbin, MD, Director of Radiology Informatics at Cincinnati Children’s Hospital, said in his session at HIMSS16, he has multiple pics on his phone and there is nothing wrong security wise with that, but that’s not where the belong.

A complete patient record should include all medical data related to you. This includes images or all kinds whether an X-ray or photo snapped on an iPhone, textual reports (path, lab etc), and even larger data files including genome sequencing data, and digital breast tomosynthesis. I don’t think you would find one physician who would argue that any of your data is unimportant and can be left out.  In the wise words of John Halamaka, MD, CIO of Beth Israel Deaconess Medical Center the next time you ask why your patient record can’t be all in one and they (physicians or IT) respond because there is too much data to store, you should ask them “well how does Google do it then?”

De-silo Health IT

Posted on March 8, 2016 I Written By

The following is a guest blog post by Erin Wold, Account Based Marketing Program Manager at Hitachi Data Systems. You can follow Erin on Twitter: @ErinEWold
Erin Wold
So we have started on the path of enterprise imaging with redefining the EMR, but we can’t stop there. Although, I noticed more familiar faces at HIMSS16, there weren’t enough imaging professionals. We need to de-silo the IT departments within healthcare systems and align them with the strategy that IT is just technology whether it’s radiology, cardiology, mammography etc. The overall IT department should be focused on interoperability and coming together to create a cohesive EMR including enterprise imaging.

Imaging is no longer limited to radiology, yet we still have specific radiology IT staff. This creates more siloes. I have seen it time and time again where the specialty IT departments are at odds with the hospital IT because they want to claim ownership of the data. I can’t blame them though because if something goes wrong with that data they are held responsible. So I don’t blame them, but like redefining the EMR to include all types of data we have to align the IT departments to reflect the whole EMR.

There should no longer be specific departmental IT rather there should be one large IT team with breakout teams that are dedicated to specific departmental (cardiology, radiology, pathology, billing, etc.) software and applications like the PACS or picture archiving system. They should be under the EMR and be tuned into it to create a cohesive team that can complete the patient within the EMR. No more “this is my data and you can’t touch it.” It is now this data belongs to the patient and it needs to be readily available to the patient and all the point of care physicians.

We as vendors and providers need to think of the patient record as the point of documentation rather than each individual department and physician creates their report and then sends it to the referring physician. The patient’s team of physicians and departments where studies and test are completed should be considered team data.

Next time you head into your doctor or head to the ER ask the question: “What is your hospitals standard for sharing?” If they respond with “Well we’ll send you home with a CD or we’ll provide you with a paper print out of a PDF.” RUN and run far away from that place. While a CD may sound like a good idea I am pretty sure you don’t have a DICOM viewer in your basement to view these images. Most likely your point of care physician doesn’t have the same viewer as the images were taken on and what if the CD gets scratched in transfer or even worse lost. If you get my drift, a CD is not the answer. Those images belong in the EMR and so does the radiology software and application support staff.

If you think about it, when you log into an online banking account like Chase you don’t have to log into your mortgage, credit card, savings account, checking account and investment specialists to get all the additional information. You have ONE VIEW of all these accounts as soon as you log in. I don’t know about you, but I consider all my banking information: social security number, credit score, retirement savings as vital as my healthcare information and should be kept as secure. Therefore I see no reason that HIT shouldn’t be aligned more like banking and offer a complete patient record. HIMSS gives us an ideal platform to align all of these departments.

Redefining the EMR

Posted on March 7, 2016 I Written By

The following is a guest blog post by Erin Wold, Account Based Marketing Program Manager at Hitachi Data Systems. You can follow Erin on Twitter: @ErinEWold
Erin Wold
Walking through the HIMSS 2016 exhibit hall, booth after booth I see interoperability this and interoperability that. So I decided to stop and ask the vendors, “When you say interoperability, what do you mean?” Answer after answer I heard, “We integrate with the EMR and other vendors to provide data into the patient record.” When asked to clarify what types of data, the majority mentioned all types of textual data. Never once did anyone respond with images of any sort. I actually got the response of “Why would enterprise imaging be at HIMSS?” when I asked “What about enterprise imaging?”

Here ladies and gentlemen lies our problem. When going to HIMSS vendors and attendees alike aren’t thinking of enterprise imaging for the most part. When you search for sessions, very few pop up when searching for imaging. This year’s HIMSS has seen a few more familiar faces from the imaging scene which is extremely exciting for the future of healthcare and patient engagement.

I was able to sit in on multiple imaging sessions and was lucky enough to go to one that was actually about enterprise imaging but neither were titled or tagged that way in the program. All great sessions with very informative information on why enterprise imaging is a must. It is not only easier for the point of care physician to access the patient record but it will increase patient care and reduce time between study and treatment.

As we move into the era where telemedicine is becoming a reality and anyone can receive care at their corner Walgreens, enterprise imaging is crucial to patient care. How do we get there?  How do we get the EHR gurus to work with the imaging gurus. After sitting through a session led by Alex Towbin, MD, Director of Radiology Informatics at Cincinnati Children’s Hospital; I see how it needs to start.

It started right then and there after he said we must redefine EMR.  We as vendors and providers have defined the EMR as a repository for textual data. We have done ourselves a disservice and we now have to reverse it. The EMR should be a central location where the patients care team can enter ALL data that has been collected on that patient. In essence it should be more like your teenage cousin’s Facebook page where they put everything than your Myspace page from 10 years ago where nothing has been uploaded because you can’t remember the password to gain access.

I was shocked when John Hamlaka, MD, CIO of Beth Israel Deaconess Medical Center, presented that only 50% of pediatric scans are read by the correct sub-specialist. This is in part due to the referring physician, the radiologist and the sub specialist lacking a way to share these scans and therefore the sub-specialist never knew it existed. Enterprise Imaging makes way for this to happen. Other risks that arise because of a lack of enterprise imaging: double exposure to radiation, misdiagnoses, crucial lapse in time between scan and start of treatment, and an incomplete patient record.

A step in the right direction was taken this year at HIMSS by aligning with SIIM or the Society for Imaging Informatics in Medicine and hosting dual sessions as well as a meet-up at the HIMSS Spot. Eighteen months ago they created a coalition of innovative members from both organizations. Moving forward it will take leaders from medical societies: HIMSS, SIIM, RSNA, ACR,  etc. Redefining  is only the beginning. While it seems like a long, hard road ahead we have to start somewhere.

Health IT Workflow Stories at #HIMSS16

Posted on February 26, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

If you’re not familiar with Charles Webster, MD (Better known as @wareflo on Twitter), then you probably don’t know that he has a total and absolute obsession with workflow and specifically workflow technologies. Each year for a number of years, the Workflow King (that’s his other nickname) has gone through the list of HIMSS annual conference exhibitors (~1300 this year) and evaluated how many of them were using workflow engines or workflow automation in their healthcare IT software.

With this background, I thought Chuck would be the perfect guest on a recent Healthcare Scene interview to talk about the evolution of healthcare IT workflow at HIMSS and some of the various companies at HIMSS 2016 that people should visit to see these technologies in action. Along with talking with Chuck, we were joined by a number of healthcare IT vendors that have workflow technologies that will be attending and exhibiting at HIMSS. Enjoy our discussion and a preview of workflow technologies at HIMSS 2016:

Patients Deserve Complete Access To Their Health Data

Posted on February 23, 2016 I Written By

Anne Zieger is veteran healthcare editor and analyst with 25 years of industry experience. Zieger formerly served as editor-in-chief of FierceHealthcare.com and her commentaries have appeared in dozens of international business publications, including Forbes, Business Week and Information Week. She has also contributed content to hundreds of healthcare and health IT organizations, including several Fortune 500 companies. She can be reached at @ziegerhealth or www.ziegerhealthcare.com.

As a vigorous healthcare advocate — for both myself and ailing family members and friends — I love the idea of OpenNotes. As some readers will know, the OpenNotes model gives patients easy access to their clinician’s visit notes within the system’s EMR.

As you can see below, the idea has gone from a three-practice demo to a hot idea:

Chart courtesy of OpenNotes,org

Still, given the widespread adoption of EMRs by hospitals, you’d think the list of participating healthcare organizations would be longer.  The group represents a very small percentage of U.S. hospitals and clinics.

I’ve read many critical analyses of the OpenNotes concept, and some have a reasonable foundation. But if you dig into the analyses, it becomes pretty clear what’s going on; critics believe that doctors and patients are insecure and immature.

After all, while there might be some exceptions to the rule — such as providing too much access to mentally ill patients during an acute episode —  in general I believe that patients should have complete access to information concerning their health status and treatment.

After all, whenever possible medical treatment should be based on consensus, especially when clinician and patient don’t know each other well. No EMR on the planet can teach the doctor about my history as quickly and accurately as I can. OK, I admit it, I didn’t go to medical school, but as a 50-year old patient activist with multiple chronic illnesses spanning 30 years, I would tend to believe that I understand me better than an ED doc that met me five minutes ago.

Not only that, I’d argue that if the information a clinician creates concerns my health, well-being and safety, it’s flat unethical to keep me from seeing it. I want to know what’s going on and I want to know now. But many institutional practices make even routine data sharing difficult. I’ve even had medical practices refuse to share clinical testing results via their portal until the clinician had “approved” it. Yeah — try saying that to my face, lady.

Bottom line, both sides should be capable of addressing documented reality and debating matters of opinion like adults. Assuming otherwise might protect clinician and patients from bruised feelings, but it doesn’t improve their care. Instead, it keeps an obstacle to collaborative medicine in place which shouldn’t be there.

Healthcare Interoperability

Posted on February 18, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

UPDATE: In case you missed our discussion, you can watch the video recording below:

Healthcare Interoperability-blog

One of the hottest topics in all of healthcare is the concept of healthcare interoperability. I remember when Farzad Mostashari said that he would use every lever he had at his disposal to make healthcare interoperability happen. Karen DeSalvo and Andy Slavitt have carried on that tradition and really wants to make interoperability of health data a reality in healthcare. However, it’s certainly not without it’s challenges.

With this challenge in mind, on Monday, February 22, 2016 at Noon ET (9 AM PT), I’ll be sitting down with two of the biggest healthcare intoperability nerds I know (I say that with a ton of affection since I love nerds) to talk about the topic. Here’s a little more info on the healthcare interoperability panel we’ll be having:

You can join our live conversation with Mario and Richard and even add your own comments to the discussion or ask them questions. All you need to do to watch live is visit this blog post on Monday, February 22, 2016 at Noon ET (9 AM PT) and watch the video embed at the bottom of the post or you can subscribe to the blab directly. We’ll be doing a more formal interview for the first 30 minutes and then open up the Blab to others who want to add to the conversation or ask us questions. The conversation will be recorded as well and available on this post after the interview.

In this discussion we’ll dive into the always popular FHIR standard and its potential to achieve “scalable interoperability” in health care. We’ll talk about FHIR’s weaknesses and challenges. Then, we’ll dive into health care interoperability testing and the recently announced AEGIS Touchstone Test platform and how it differs from other interoperability testing that’s being done today. We’ll talk about who’s paying for interoperability testing and where this is all headed in the future.

If you’d like to see the archives of Healthcare Scene’s past interviews, you can find and subscribe to all of Healthcare Scene’s interviews on YouTube.

Introduction to Healthcare Optimization Scene

Posted on February 17, 2016 I Written By

For the past twenty years, I been working with healthcare organizations to implement technologies and improve business processes for nearly twenty years. During that time, I have had the opportunity to lead major transformation initiatives including implementation of EHR and ERP systems as well as design and build of shared service centers. I have worked with many of the largest healthcare providers in the United States as well as many academic and children's hospitals. In this blog I will be discussing my experiences and ideas and encourage everyone to share your own as well in the comments.

Editor’s Note: We want to offer a warm welcome to the latest blogger to join the Healthcare Scene family, Brian G. Rosenberg. Brian will be writing our new series we’re calling the Healthcare Optimization Scene. Brian has an incredible background and experience with ERP and EHR in healthcare and will be able to bring some really unique and in the trenches perspectives on how to get the most out of your EHR and ERP investments. We’re so excited to have Brian join us and we think you’ll be glad too.

Welcome to Healthcare Optimization Scene, the newest member of the Health Scene blog network.

Healthcare IT projects are often about much more then replacing software.  They often represent significant transformations in business operations and alter the role of people and processes within the hospitals.   The ability of an organization to understand and manage these changes as well as ultimately to embrace them is often as important, if not more important, then the actual capabilities of the software solutions being implemented.   Change Management and Project Management of significant software projects, primarily as it relates to EHR and ERP projects, will be one of our key topics of discussion in this blog series.

One of the most common mistakes in implementation of these software solutions is the expectation is that the date of go-live for a major new software initiative is the end of the project.   The reality is that the go-live is the middle of the project, the end of the implementation phase and the beginning of the on-going optimization phase. Without optimization, the true value of the software is never achieved and the slow but steady breakdown of the standardization and benefits of the software begins.  Another topic for this blog series will be to discuss how to create a culture of continual improvement in the use of software within your healthcare organization with the goal of fully realizing the reasons the solution was implemented.

I have been working for nearly twenty years in leading software implementation and optimization projects for healthcare providers for both EMR/EHR and ERP projects.  I will be sharing with you my ideas about how to lead successful implementations as well as techniques to optimize the use of software within your organizations.  In addition, I will be sharing articles and industry news that relates to these topics.  Here are just a few examples of the subjects that you can expect to see discussed on Healthcare Optimization Scene:

  • Software selection
  • Implementation Strategy
  • Change Management and Communication Planning
  • Project Management
  • Metrics and Key Performance Indicators
  • Driving value out of EHR and ERP solutions
  • Business Process Improvement
  • Why projects succeed – and why projects fail (as well as defining what succeeding or failing means)

I encourage you to share your ideas for the type of content you would like to see covered in this forum.  Please share your ideas and comments on the articles and ideas presented.  The more the readers share their ideas, the more valuable the forum will be for everyone.

Be sure to connect with me on LinkedIn as well.

If you’d like to receive future posts by Brian in your inbox, you can subscribe to future Healthcare Optimization Scene posts here.

A Look at MEDITECH’s Place in the EHR Marketplace and Where They’re Headed

Posted on February 12, 2016 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Healthcare Scene was lucky to sit down with Helen Waters, VP at MEDITECH, to talk about the EHR market and MEDITECH’s place in that market. Plus, we dive into the culture and history of MEDITECH and how it’s changed. We also explore MEDITECH’s plans around innovation, integration, and value along with MEDITECH’s efforts to deploy cloud and mobile solutions. Finally, we had to talk about healthcare interoperability. We hope you’ll enjoy this wide ranging interview with Helen Waters:

After the formal interview we did above, we allow people watching live to be able to ask questions and even hop on camera to offer their insights or ask questions of Helen in what we call the “after party.” In this “after party” discussion we talk to Helen about her thoughts on the changing healthcare reimbursement landscape and what MEDITECH is doing to prepare for it. We also talk about integrating telemedicine into MEDITECH. I also ask Helen about MEDITECH’s views on EHR APIs. Check out the second half of our interview below:

We hope you’ll enjoy this look into EHR vendor, MEDITECH.