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8 Things the Hospital Website of the Future Will Include

Posted on May 15, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

The Wall Street Journal has an article that talks about what the hospital website of the future will look like. In the article, the writer offers these 8 suggestions for what a hospital website will include in the next 10 years:

  1. Real-time patient reviews and observations
  2. Quality ratings
  3. Your protected medical record
  4. Literally see a clinician, right now
  5. Advanced help with medications
  6. Prices
  7. Consumer specials
  8. Food ratings

The only one I’d really argue with is the quality ratings item. I think that measuring quality is a really challenging thing and I’m not sure anyone will do it well enough that hospitals will be publishing those ratings on their website.

What’s more important about this list is that almost every one of them could be implemented in a hospital today. There is nothing on the list is not easily achieved technically. A few of them have some financial challenges like “literally see a clinician, right now”, but many in telemedicine are working on that as well.

If I were to describe these changes, I’d suggest that the shift you see described is one of a website that looks to engage the patient versus today’s hospital website which generally tries to not engage the patient. This will be a welcome shift for patients and a major culture shift for hospitals.

Could Vendors Create Interoperability Retroactively If the Government Passed a Mandate?

Posted on May 13, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

In response to Anne Zieger’s post titled “HHS’ $30B Interoperability Mistake“, Richard Schmitz sent out this tweet:

Then, Anne Zieger responded with an intriguing question:

While I don’t think we should peg all the blame on the EHR vendors (many hospitals didn’t want interoperability either), there have been good economic reasons not to be interoperable. Anne’s question is a good one: “Could vendors create interoperability retroactively if the government passed a mandate?”

I think the question is simple: Absolutely.

If EHR vendors had to be interoperable, they would do it. In fact, most EHR vendors have already solved the technical challenges. In some limited areas they’re already sharing data. The problems of healthcare interoperability are not technical, but all financial and political.

I’m hopeful that ACOs and value based reimbursement will push healthcare interoperability to the forefront. However, that will still be a long haul before it’s a reality. What do you think? If there was a mandate would EHRs be able to be interoperable?

ICD-10 Poll

Posted on May 6, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I recently saw an ICD-10 survey that looked at ambulatory preparedness for ICD-10. That survey highlighted a number of ICD-10 business areas of concern that are worth considering in hospitals as well:

  • Training/Education
  • Payer Tersting
  • Software Upgrade Cost
  • Claims Processing
  • Compliance Timeline/Deadline

If your hospital hasn’t considered these areas of ICD-10 readiness, then you might want to start doing so now.

Of course, I’m interested to know what people think about ICD-10. Will it get delayed again? Will it finally go forward? Let’s hear what you think in the poll below.

My personal feeling is that if I’m running a hospital, I’m going to have to act like ICD-10 is going forward and plan accordingly. I don’t want to be caught unprepared because I was holding out hope that it would be delayed again. What do you think? Is that wise advice for hospitals?

Image Showing Tug of War Between Providers and Healthcare Execs

Posted on May 5, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

If you haven’t noticed I’ve been struck by images lately. We’ve done a lot of humor, but this image shared by Medfusion tells a very different story. Take a look.

Of course, I think this is just a stock image that they must have found. It really does illustrate well the tug of war that exists in many hospitals. I’m sure that those reading this blog know this tug of war all too well. There are exceptions where everyone is rowing together, but a lot of times the providers and the healthcare execs are pulling each other different directions.

In some ways this is good if there’s a good balance between the two. Both priorities are important. If the healthcare execs can’t run a good business, then the hospital will close up shop. That’s not good for anyone. If the doctors can’t ensure quality care to patients, then that’s bad for patients and business long term.

I think the girl in the scrubs that I think might be portraying a nurse doesn’t seem that into the battle. I think that’s true in many hospitals where the nurses aren’t listened to enough and so many of them stop fighting. It’s a pity since when I think of all my hospital visits, I think of the nurses.

I’m sure I could go on about this picture. It’s really well done. I wonder what it takes to get everyone pulling in the same direction?

Big Data Cartoon for Healthcare – Fun Friday

Posted on May 1, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Does this resonate with any of you? Do you have a bunch of big data in your hospitals that you’ve been collecting and you’re not sure what you’re doing with all that data?

I once heard Dana Sellers from Encore Health Resources ask the question, “What could we do with just the meaningful use data?” I think framing the use of data in that way is quite interesting.

EHR Implementation Infographic

Posted on April 30, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

Is this EHR implementation infographic no longer needed? Or are we about to enter a new EHR switching market where EHR implementation information is going to become really important?

I’d love to hear your thoughts in the comments.
EHR Implementation Infographic

Overcapacity in Inpatient Business

Posted on April 28, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

In a recent conversation I had with Bill Anderson, Chairman and CEO of Medhost, he made this really insightful observation, “We have overcapacity in the inpatient business.”

I’m sure there are some exceptions in certain areas, but I believe that Bill is right about the healthcare system on the whole. We have overcapacity in the inpatient business. Unlike other businesses, where you want to drive more demand for a product or service, healthcare is somewhat unique in that we want to try and continue to decrease demand for healthcare services that a hospital provides.

This reminds me of all the people that say, “we need to cut costs in healthcare.” The numbers are clear that the US pays too much for the results we’re getting and that the costs of healthcare are a major problem for the US budget and for many large corporations budgets as well. It’s clear why we need to drive healthcare costs down. However, what they don’t say is that lower cost healthcare means that someone is getting paid less. This someone is often the hospitals.

One way you could look at all these efforts to decrease the cost of healthcare is that they are decreasing the demand for the inpatient business. If we have an overcapacity in inpatient healthcare already, these cost cutting measures will likely increase the overcapacity problem even more.

Those aren’t the only things that are driving down the demand for inpatient services. ACOs and value based care will drive the demand for inpatient services down even farther. High deductible plans will force patients to not do inpatient services that they would have done in the past. All of this will work to accentuate the overcapacity problem in inpatient healthcare.

How does a hospital combat the overcapacity problem? One idea is through digital differentiation. In some areas hospitals have a monopoly on services, but even they are competing with the hospital the next town over (even if it’s a 3 hour drive). However, the majority of healthcare organizations work in an environment that is incredibly competitive. Could unique digital services help a hospital be in more demand from patients than their competitors?

Hospitals are going to be around for as long as I’m alive. There’s certain services they offer that you can’t get other places. However, the demand for the services they offer is going to drastically change. How are you approaching this change in demand? Do digital services offer one solution to this problem?

Healthcare Interoperability Pain Points Infographic

Posted on April 27, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

During HIMSS15, MedeAnalytics surveyed over 1,000 attendees on what their biggest pain points with interoperability and found that vendor incompatibility topped the responses. Here’s a breakdown of the barriers:

  • Vendor incompatibility (55%)
  • Budget (18%)
  • Internal resources (16%)
  • Lack of innovation (12%)

They also put out this infographic with the results of the healthcare interoperability survey:
HIMSS Interoperability Pain Point Infographic

Fun Friday Hospital Humor

Posted on April 24, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I thought it would be fun this Friday to share a little humor. Of course, as is usually the case with the best humor, it might hit a little too close to home for some people.

I’m sure nothing like this ever happens in your hospitals.

John Oliver Nails the Patents Discussion

Posted on April 21, 2015 I Written By

John Lynn is the Founder of the HealthcareScene.com blog network which currently consists of 10 blogs containing over 8000 articles with John having written over 4000 of the articles himself. These EMR and Healthcare IT related articles have been viewed over 16 million times. John also manages Healthcare IT Central and Healthcare IT Today, the leading career Health IT job board and blog. John is co-founder of InfluentialNetworks.com and Physia.com. John is highly involved in social media, and in addition to his blogs can also be found on Twitter: @techguy and @ehrandhit and LinkedIn.

I’ve long had an issue with patents. On the one hand, I agree that we need to protect someone’s efforts to invent something. On the other hand, I’ve seen patent trolls that literally use patents to stifle innovation and put companies out of business. If you aren’t familiar with what’s happening, watch the video of John Oliver below where he describes the patent problem so well.

As more and more hospitals invest in commercializing their research this discussion is going to be very important for these hospitals. It will be interesting to see how this discussion evolves over time. Not to mention the legislation around patents.