I often hear that when it comes to becoming Epic certified, for the most part getting the golden ticket boils down to a matter of luck. Being at the right hospital at the right time can do wonders for a career in heath IT, but some sitting on the sidelines continue to wonder why it’s so hard to break in when there’s so much demand. In the midst of a huge project to “light-up” broad swaths of our national inpatient healthcare system, why would anyone dominating an industry make it almost impossible to gain the skills necessary to manage their system without being employed by one of their customers?
It’s recognized that proprietary elements and event whole systems are used to gain a competitive advantage in many software systems. However, when the deal is won and it’s time to move on the the next project, shouldn’t it be incumbent upon a vendor to do their best to make their project successful in the least amount of time, and in the most cost effective way? Why would any vendor inhibit access to training on their system?
In the final analysis, will it be vendors that exert total control over product, product knowledge and even going so far as to controlling the customer, which creates a tipping point for a shift from proprietary systems to more open source healthcare IT?